You’ve found the perfect resort, your holiday dreams are taking shape – and now the purchase agreement is in front of you. But before you sign on the dotted line, it’s essential to understand precisely what you’re agreeing to. A timeshare agreement is a legally binding agreement, and like any major commitment, it deserves your full attention. It outlines your rights, responsibilities, and the rules that will shape your holiday experience.

Start with the basics: What are you actually buying?

Timeshare agreements vary, but most will cover these core aspects:

• Usage rights – How much time you’re entitled to use, and when.
• Type of ownership – Whether you’re buying a shareblock, sectional title, or points-based product.
• Booking procedures – How far in advance you can book, and whether peak periods are subject to restrictions.
• Fees and levies – Your financial obligations each year, including maintenance costs.
• Duration – Whether it’s a lifetime contract, a fixed term, or one with a built-in exit strategy.

Ask questions – and don’t be rushed

A reputable, VOASA-accredited sales agent will take the time to explain each section of the contract clearly. If the seller is pressuring you to “sign today or lose the deal,” that’s a red flag.

Key questions to ask include:

• Are levies fixed, or do they increase annually?
• What happens if I miss a payment?
• Can I cancel or exit the agreement?
• Is there a cooling-off period?
• Are there penalties for transferring, selling, or renting out my timeshare?

Make sure everything that’s been promised verbally is reflected in writing. If it’s not in the contract, it doesn’t exist.

Understand your obligations

Owning or renting timeshare comes with more than just great holidays – it includes responsibilities. Maintenance levies, adherence to booking rules, and keeping personal information up to date with the managing body are all part of your commitment.

You’ll also want to understand the resort’s policies around guest access, exchanges (if applicable), and usage limits. These are the details that can either enhance or frustrate your experience.

Avoid unnecessary legal pitfalls

While timeshare agreements are not inherently complicated, misunderstandings can arise when people sign without reading the fine print – or rely on informal online rentals without a proper agreement.

That’s why VOASA urges all consumers to:

• Deal only with accredited VOASA member sales and rental agents
• Request copies of all documentation
• Use the Independent Timeshare Complaints Service (ITCS) if you need assistance with a VOASA member

Remember: a timeshare purchase agreement isn’t just paperwork – it’s the roadmap to your holiday future. Take the time to read it carefully, ask questions, and make sure it aligns with how you plan to travel.